FAQs & Troubleshooting
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139 Results
- 51I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 52Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 53I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 54I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 55Uninstall printer drivers (Linux)
- 56The printer makes a grinding or clicking sound.
- 57How can I clean the inside of the printer?
- 58Vertical black lines appear on the printout.
- 59What driver package format is supported by my Linux distribution?
- 60My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 61To install the printer driver easily using a tool. (Linux)
- 62I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 63I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 64Uninstall the drivers. (Mac OS X 10.5)
- 65Printouts have toner specks.
- 66Black toner marks appear across the page.
- 67Replace the drum unit.
- 68I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 69What is the printable area per page?
- 70What is the recommended paper?
- 71Can I buy any MICR toner?
- 72The image is ghosted.
- 73I cannot install the driver when using the Driver Install Tool. (Linux)
- 74My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 75The driver installation finished successfully but I cannot print. (Linux)
- 76When printing with monochrome laser printer, the print position shifts. (Linux)
- 77A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 78When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 79What is the Network Shared printing?
- 80I cannot print from my computer via USB.
- 81I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 82There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 83All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 84When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 85Lines appears across the page.
- 86How can I clean the corona wire of the drum unit?
- 87Replace the toner cartridge.
- 88How do I clear paper jams?
- 89White spots appear in areas of dense black printing.
- 90Paper size settings are unavailable when I print from OpenOffice (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93Large characters are printed incorrectly. (Linux)
- 94Print command (LPR) (Linux)
- 95I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 98I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 99Pre-Required Procedures (Linux)
- 100Windows 10 Support Information