FAQs & Troubleshooting
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170 Results
- 51When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 52How do I factory reset the print server?
- 53I want to change the paper tray and paper size settings. How do I change these things?
- 54What is the BRAdmin Professional software used for?
- 55Where do I find the complete User's Guide?
- 56The printed letters are slanted, positioned incorrectly.
- 57I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 58I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 59The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 60How do I check the driver version in Windows® (PCL Printer Driver)?
- 61The print speed slows down.
- 62The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 63Why does the Drum LED blink?
- 64When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 65White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 66What do the LED indications mean?
- 67I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 68Uninstall the printer drivers (For Windows)
- 69Print on envelopes.
- 70I cannot install Brother drivers on Debian 10 or later (Linux)
- 71Paper size settings are unavailable when I print from OpenOffice (Linux)
- 72Print command (cupswrapper) (Linux)
- 73All print jobs are aborted and nothing is printed. (Linux)
- 74When printing with monochrome laser printer, the print position shifts. (Linux)
- 75I want to print using CUPS while keeping SELinux enabled. (Linux)
- 76Windows 10 Support Information
- 77I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 78I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 79Can I print from and scan to iPhone, iPod touch and iPad?
- 80I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 81I cannot print from my computer via USB.
- 82Functions supported in the Windows 7 built-in drivers
- 83The paper is skewed when it's printed.
- 84In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 85What kind of barcodes can I print?
- 86When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 87The printer prints unexpectedly or it prints garbage.
- 88The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 89Why is the Status light (led) red and the Toner light (led) on?
- 90What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 91I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 92Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 93Printouts have a curl or wave.
- 94Black toner marks appear across the page.
- 95Can I print using the IPP protocol on Windows XP?
- 96I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 97When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 98How do I install the Optional Tray Unit? - For USA and Canada
- 99How do I change the print server password?
- 100Can I buy any MICR toner?