FAQs & Troubleshooting
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218 Results
- 51I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 52Can I print from or scan to Android™ Smartphone?
- 53I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 54Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 55I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 56How do I use the "Print to file" feature?
- 57Uneven density appears periodically in the horizontal direction.
- 58I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 59What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 60'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 61How do I replace the Waste toner box?
- 62"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 63"JAM MP TRAY" error appears on the LCD. What should I do?
- 64What kind of memory can I use?
- 65Printouts have a curl or wave.
- 66Printouts have wrinkles.
- 67Can I use non-Brother or third party supplies with the Brother machine?
- 68Replace the drum unit.
- 69What is the unprintable area per page?
- 70Replace the toner cartridge
- 71Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 72I cannot print from my computer via USB.
- 73I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 74I cannot print over a network using the XML Paper Specification Printer Driver.
- 75Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 76How do I repack the printer?
- 77I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 78Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 79What is Brother iPrint&Scan?
- 80Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 81What is the difference between the toner cartridge and the drum unit?
- 82I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 83Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 84I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 85What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 86What are supported file formats for the direct print feature?
- 87Is my Brother machine compatible with Windows Vista?
- 88How do I clean the Drum Unit?
- 89Sometimes the wireless network connection is lost (disabled).
- 90Print a Printer Settings page
- 91I cannot connect to the print server using my web browser. What should I do?
- 92Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 93How do I install the Optional Tray Unit?
- 94What is the best printer driver to use-the PCL or BR-Script driver?
- 95I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 96My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 97I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 98I want to print using CUPS while keeping SELinux enabled. (Linux)
- 99Open the Status Monitor
- 100Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.