MFC-J615W
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FAQs & Troubleshooting |
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- 104/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 203/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 303/17/2023I can print but cannot scan via network. (For Windows)
- 409/20/2022I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 506/30/2022I can print but cannot scan via network. (For Mac)
- 603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 701/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 811/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 904/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 1003/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 1103/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 1203/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1303/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 1403/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1501/11/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1611/08/2011I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1711/07/2011I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 1806/15/2011I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 1908/27/2010When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 2003/05/2010When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.