MFC-9420CN
FAQs & Troubleshooting |
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- 103/27/2023The printer status is Offline or Paused.
- 203/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 311/16/2011The paper is skewed when it's printed.
- 411/02/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 511/02/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 609/26/2011When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 708/05/2011The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 811/08/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 909/23/2010The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 1008/04/2009I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 1109/15/2006When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
- 1203/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 1302/15/2006When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 1401/20/2006I'm using Mac OS® X 10.4. When I print a document from my computer the Brother machine does not print the number of copies I have selected. What can I do?
- 1511/08/2005Why does my Brother machine make a clunking noise when powered on or printing?
- 1610/27/2005My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?