HL-5050
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FAQs & Troubleshooting |
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- 105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 203/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 306/05/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 401/27/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 501/27/2014How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 605/14/2013Printouts have toner specks.
- 705/13/2013Printouts have a curl or wave.
- 805/10/2013Printouts have wrinkles or creases.
- 905/10/2013Black toner marks appear across the page.
- 1005/10/2013White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 1105/10/2013White lines appears down the page.
- 1205/10/2013Lines appears across the page.
- 1305/10/2013White lines appear across the page.
- 1405/09/2013Printouts are with gray background.
- 1505/09/2013Printouts are faint.
- 1605/08/2013The image is ghosted.
- 1704/26/2013White spots appear in areas of dense black printing.
- 1804/26/2013Vertical black lines appear on the printout.
- 1904/25/2013Output sheets are completely black.
- 2002/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 2111/16/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 2211/02/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 2311/02/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 2410/17/2006The printer prints unexpectedly or it prints garbage.
- 2510/16/2006Printouts (envelopes) have creases.
- 2603/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?