MFC-9420CN
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FAQs & Troubleshooting |
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- 105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 207/25/2019Vertical black lines or streaks appear on the printout.
- 303/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 406/05/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 505/14/2013Printouts have toner specks.
- 605/10/2013Printouts have wrinkles or creases.
- 705/10/2013White streaks or bands appears down the page.
- 805/10/2013Lines appears across the page.
- 905/10/2013White lines or bands or ribbing appear across the page.
- 1005/09/2013Printouts are faint.
- 1104/26/2013Color around the edge of printing is incorrect.
- 1204/26/2013White spots appear.
- 1304/26/2013Toner smears when rubbed.
- 1404/26/2013Dirty spots are printed.
- 1504/25/2013Nothing is printed on the page or some colors are missing.
- 1602/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 1711/10/2011I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 1811/02/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 1911/02/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 2011/08/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 2103/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 2202/28/2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?