Possible solutions for print quality issues

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

Colored lines across the page

The color of your printouts is not what you expected

Curled or wavy

Envelope creases

White streaks or bands down the page

Colored streaks or bands down the page

Carry out calibration to improve the color density

Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals

Adjust color settings by using the custom setting in the printer driver

Uneven density appears periodically across the page

Colors are light or faint on the whole page.

Wrinkle

Ghost

Missing thin lines in images

Color misregistration

Toner scatter or toner stain

White spots or hollow print

Nothing is printed on the page

Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.