FAQs & Troubleshooting
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142 Results
- 1Will my printer automatically turn itself off?
- 2What iOS mobile application can I use?
- 3The LED indicator or the LCD is not lit.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How to install the rechargeable Li-ion battery
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8This printer is not detected when establishing a Bluetooth® connection.
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I uninstall the printer driver?
- 11How to identify your Operating System (OS) for Windows or Mac
- 12How to charge the rechargeable Li-ion battery
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14The print quality is poor.
- 15Where can I find my Brother printer's serial number?
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17Creating a label with OpenOffice (Linux®)
- 18How to install Brother software on a computer not connected to the Internet
- 19How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 20When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22Using the Device Settings (for Windows)
- 23What is the JPEG printing and how can I use it?
- 24How do I print vertical text? (P-touch Editor 5.x for Windows)
- 25How do I insert/change the paper or label roll?
- 26How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27How do I initialize and clear the printer to factory default settings?
- 28How to delete the registry information and files related to the printer driver
- 29How do I transfer label or slip templates?
- 30I connected multiple printers of the same model to one computer but can only print from one of them.
- 31I cannot save the edited text file. (Linux®)
- 32Disable or reconfigure SELinux. (Linux®)
- 33Uninstalling the printer drivers (Linux®)
- 34Adding a custom media size for continuous roll (Linux®)
- 35Can I set a different media width when using an OpenOffice template? (Linux®)
- 36How to use the Paper Size Setup (for Windows)
- 37The printed label length is not as expected.
- 38The printer does not print or a printing error occurs.
- 39Using the Communication Settings (for Windows)
- 40Using the Printer Setting Tool (for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I connect the printer to my computer using a USB cable?
- 43How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 44Why doesn't my printer turn on when the Power button is pressed?
- 45I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 46Are there any drivers available for FreeBSD? (Linux®)
- 47I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)