FAQs & Troubleshooting
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168 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2(Video) Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4I cannot connect Wired LAN or WLAN when using the Active Docking Station.
- 5How do I reset Wi-Fi® setting?
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Will my printer automatically turn itself off?
- 8I cannot print after updating the firmware or font data.
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10How do I transfer label or slip templates?
- 11How do I connect the printer to a mobile device using NFC? (for Android™ devices)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13This printer is not detected when establishing a Bluetooth® connection.
- 14How to connect to a DC power socket (Optional)
- 15I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 16(Video) What is the JPEG printing and how can I use it?
- 17I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 18When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20How to charge the rechargeable Li-ion battery
- 21How to install the rechargeable Li-ion battery
- 22(Video) Manage Your Network Machine Securely Using SNMPv3
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24A security warning appears when accessing Web Based Management via HTTPS.
- 25Installing the LPR driver and CUPS wrapper driver (Linux®)
- 26Some of the print options in OpenOffice do not work. (Linux®)
- 27(Video) Why doesn't my printer turn on when the Power button is pressed?
- 28(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30(Video) How do I initialize and clear the printer to factory default settings?
- 31Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser)
- 32How to apply setting changes to multiple printers (for Windows)
- 33All print jobs have been cancelled and nothing can be printed. (Linux®)
- 34I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 35Creating a label with GIMP (Linux®)
- 36Where can I find my Brother printer's serial number?
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to use the Paper Size Setup (for Windows)
- 39What Android™ mobile application can I use?
- 40What iOS mobile application can I use?
- 41Printed paper contains streaks or paper is not fed correctly.
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45The print quality is poor.
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49Printing is not possible. (USB connection)
- 50I can no longer print from my computer via Bluetooth® even though I was able to print previously.