FAQs & Troubleshooting
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143 Results
- 1How do I transfer label or slip templates?
- 2How to install the rechargeable Li-ion Battery
- 3How do I connect RJ printer to my computer?
- 4I have an occasional printing problem.
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 7How to connect to an AC power outlet (Optional)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 11The print quality is poor, and the image is too light or dark.
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Printing is not possible. (USB connection)
- 15How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 17When I print a long label or many labels continuously, printing suddenly stops.
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19How do I set the Label Peeler?
- 20How can I connect my printer wirelessly?
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22How to charge the rechargeable Li-ion battery
- 23How to use the Paper Size Setup (for Windows)
- 24The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 25Will my printer automatically turn itself off?
- 26How do I install/change the RD roll?
- 27How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31When printing from an application, the application's "Collate" setting does not work correctly.
- 32What Android™ mobile application can I use?
- 33How to identify the printer's firmware version
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37How do I transfer label templates with P-touch Transfer Express?
- 38How to delete the registry information and files related to the printer driver
- 39My printer has suddenly stopped printing.
- 40I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 41How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 42Print free-length labels with the set length (Linux®)
- 43Uninstalling the printer drivers (Linux®)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45Can I print out the printer settings?
- 46How do I uninstall the printer driver?
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 49How do I clean my machine?
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)