FAQs & Troubleshooting
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143 Results
- 1How do I transfer label or slip templates?
- 2How to install the rechargeable Li-ion Battery
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5Print free-length labels with the set length (Linux®)
- 6How do I connect RJ printer to my computer?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How can I connect my printer wirelessly?
- 9How to identify the printer's firmware version
- 10How to charge the rechargeable Li-ion battery
- 11How to connect to an AC power outlet (Optional)
- 12How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 13Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 14How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 15How to use the Paper Size Setup (for Windows)
- 16Can I print out the printer settings?
- 17"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 19How do I uninstall the printer driver?
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21Where can I find my Brother printer's serial number?
- 22What Android™ mobile application can I use?
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25The paper settings specified from the server computer are not reflected on the client computer.
- 26I have an occasional printing problem.
- 27I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 28The driver installation finished successfully but I cannot print. (Linux®)
- 29I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 30The printing position shifts vertically or horizontally. (Linux®)
- 31I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 32Are there any drivers available for FreeBSD? (Linux®)
- 33Uninstalling the printer drivers (Linux®)
- 34Adding a custom media size for continuous roll (Linux®)
- 35Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 36Can I set a different media width when using an OpenOffice template? (Linux®)
- 37The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 38Using the Device Settings (for Windows)
- 39How do I switch to and use the mass storage mode?
- 40The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 41The print quality is poor, and the image is too light or dark.
- 42How to delete the registry information and files related to the printer driver
- 43How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49Install BRAdmin Professional 3
- 50All print jobs have been cancelled and nothing can be printed. (Linux®)