FAQs & Troubleshooting
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154 Results
- 1Where can I find my Brother printer's serial number?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 7How to use the Paper Size Setup (for Windows)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 12P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 13I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 14What iOS mobile application can I use?
- 15Using the Device Settings (for Windows)
- 16How to charge the rechargeable Li-ion battery
- 17How do I connect RJ printer to my computer?
- 18I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How do I connect the printer to my computer via Wi-Fi®?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22The paper settings specified from the server computer are not reflected on the client computer.
- 23How do I reset network setting?
- 24Print free-length labels with the set length (Linux®)
- 25I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 26Using the Communication Settings (for Windows)
- 27The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 35Adding a custom media size for continuous roll (Linux®)
- 36Can I set a different media width when using an OpenOffice template? (Linux®)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38What Android™ mobile application can I use?
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 42How to install the rechargeable Li-ion Battery
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (USB connection)
- 46(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47Using P-touch Template Settings
- 48Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 49I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)