FAQs & Troubleshooting
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164 Results
- 1What is the SSID?
- 2The printer does not print, or there is a printing error.
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 5How do I reset Wi-Fi® setting?
- 6Where can I find the printer's network settings, such as IP address?
- 7My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9Use Remote Update to download files to your printer from an FTP server
- 10Print free-length labels with the set length (Linux®)
- 11What iOS mobile application can I use?
- 12Uninstalling the printer drivers (Linux®)
- 13Printed paper contains streaks or paper is not fed correctly.
- 14What is Wireless Direct?
- 15Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 16How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 17How to connect to an AC power outlet (Optional)
- 18How to identify your Operating System (OS) for Windows or Mac
- 19Even though I configured the settings to use a network, I cannot connect wirelessly. (When using a WLAN access point/router)
- 20How can I connect the printer to my mobile device via Wi-Fi® ?
- 21P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 22How to install Brother software on a computer not connected to the Internet
- 23When printing from an application, the application's "Collate" setting does not work correctly.
- 24Using the Communication Settings (for Windows)
- 25What is P-touch Editor? (for Windows)
- 26How do I connect RJ printer to my computer?
- 27Which interface can be used?
- 28How to delete the registry information and files related to the printer driver
- 29How do I insert/change the paper or label roll?
- 30Where can I find my Brother printer's serial number?
- 31How do I download drivers and applications in Windows 10?
- 32The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34How to connect to a DC power outlet (Optional)
- 35How do I transfer label templates with P-touch Transfer Express?
- 36My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 37When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Adding a custom media size for continuous roll (Linux®)
- 40Installing a CA certificate
- 41How to open the Devices and Printers window
- 42What kinds of software are available for this printer?
- 43What is BRAdmin Light? (for Windows only)
- 44Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 45I want to know how to use P-touch Editor. (P-touch Editor 5.x for Windows)
- 46The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 47How do I uninstall the printer driver?
- 48How do I clean my machine?
- 49File Compatibility (P-touch Editor 5.x for Windows)
- 50When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
