FAQs & Troubleshooting
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153 Results
- 1How do I transfer label or slip templates?
- 2The LED indicator or the LCD is not lit.
- 3Will my printer automatically turn itself off?
- 4How do I insert/change the paper or label roll?
- 5How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 6How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How to install the rechargeable Li-ion Battery
- 9This printer is not detected when establishing a Bluetooth® connection.
- 10How to charge the rechargeable Li-ion battery
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Adding a custom media size for continuous roll (Linux®)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How to connect to an AC power outlet (Optional)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How to connect to a DC power outlet (Optional)
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30Uninstalling the printer drivers (Linux®)
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 34How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 37When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 38Using the Communication Settings (for Windows)
- 39How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44Some of the print options in OpenOffice do not work. (Linux®)
- 45Using the Printer Setting Tool (for Windows)
- 46Using the Device Settings (for Windows)
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 50What Android™ mobile application can I use?