FAQs & Troubleshooting
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140 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to connect to an AC power outlet (Optional)
- 3How do I transfer label or slip templates?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I uninstall the printer driver?
- 6How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 7How to install the rechargeable Li-ion Battery
- 8The printer does not print, or there is a printing error.
- 9Will my printer automatically turn itself off?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Can I set a different media width when using an OpenOffice template? (Linux®)
- 12How do I switch to and use the mass storage mode?
- 13Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 14How do I connect the printer and my mobile device via Bluetooth® (For Android™ Devices)
- 15Creating a label with OpenOffice (Linux®)
- 16How to connect to a DC power outlet (Optional)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18How do I insert/change the paper or label roll?
- 19I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21Installing the LPR driver and CUPS wrapper driver (Linux®)
- 22How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 24What is the Label List? (P-touch Editor 5.x for Windows)
- 25What Android™ mobile application can I use?
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29The paper settings specified from the server computer are not reflected on the client computer.
- 30How to charge the rechargeable Li-ion battery
- 31Printing is not possible. (USB connection)
- 32How to install Brother software on a computer not connected to the Internet
- 33This printer is not detected when establishing a Bluetooth® connection.
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36How do I connect RJ printer to my computer?
- 37How to delete the registry information and files related to the printer driver
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40The printing position shifts vertically or horizontally. (Linux®)
- 41How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 42Where can I find my Brother printer's serial number?
- 43How to open the Devices and Printers window
- 44Using the Communication Settings (for Windows)
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46How to identify the printer's firmware version
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)