FAQs & Troubleshooting
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84 Results
- 1I cannot install the printer driver or print in Windows 11.
- 2(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 5How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6What is the JPEG printing and how can I use it?
- 7The paper is jammed in the printer.
- 8Printing from an Android™ device
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10The side margins are incorrect.
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13The printer does not turn on, so I cannot print.
- 14I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 15Installing the CUPS wrapper/LPR printer driver (Linux®)
- 16How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17When printing from an application, the application's "Collate" setting does not work correctly.
- 18How to identify the printer's firmware version
- 19How do I switch to and use the mass storage mode?
- 20Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 21(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 22How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 23When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 24The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 25I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 26I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 27How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28I connected multiple printers of the same model to one computer but can only print from one of them.
- 29How do I connect the printer to my computer using a USB cable?
- 30Pages don't print.
- 31I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32How do I create and transfer templates? (for Mac)
- 33I cannot connect my printer to a Windows 11 computer via USB.
- 34How to set up the printer
- 35Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 38Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 39The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 40I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 41Some of the print options in OpenOffice do not work. (Linux®)
- 42Uninstalling the printer driver (Linux®)
- 43Installing a CA certificate
- 44Where can I find my Brother printer's serial number?
- 45How to install Brother software on a computer not connected to the Internet
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 48How to open the Devices and Printers window
- 49The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 50How do I connect the printer and my mobile device via Bluetooth®?
