FAQs & Troubleshooting
Latest |
56 Results
- 105/11/2024I cannot install the printer driver or print in Windows 11.
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 327/09/2024Where can I find my Brother printer's serial number?
- 427/09/2024What Android™ mobile application can I use?
- 517/09/2024How do I uninstall the printer driver?
- 623/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 730/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 818/10/2023How to open the Devices and Printers window
- 918/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1018/10/2023Printing is not possible. (USB connection)
- 1102/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1202/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 1318/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 1431/03/2022How to delete the registry information and files related to the printer driver
- 1528/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1628/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1709/12/2021How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 1817/12/2020How do I connect the printer and my computer via USB cable?
- 1916/12/2020How to charge the rechargeable Ni-MH battery
- 2025/11/2020How to install the rechargeable Ni-MH Battery (Optional)
- 2117/11/2020The printed image is out of alignment.
- 2212/06/2020How do I print from a computer?
- 2314/04/2020How do I clean the Platen Roller?
- 2414/04/2020How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 2530/03/2020How to connect to an AC power outlet (Optional)
- 2627/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2725/12/2019How to install the rechargeable Li-ion Battery (Optional)
- 2809/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 2909/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 3009/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 3109/12/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 3215/11/2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 3305/11/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 3416/10/2019Uninstalling the printer drivers (Linux®)
- 3516/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 3616/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 3715/10/2019The print result is garbled or corrupted.
- 3815/10/2019How to identify the printer's firmware version
- 3910/10/2019How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 4010/10/2019How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
- 4109/10/2019What is the JPEG printing and how can I use it?
- 4204/10/2019I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 4313/09/2019What do the indicator lights mean?
- 4429/10/2018How to connect to a DC power outlet (Optional)
- 4529/10/2018How to connect to a DC power outlet (Optional)
- 4620/11/2017How to charge the rechargeable Li-ion battery
- 4705/01/2016The DATA indicator has turned off even though data remains in the printer.
- 4814/12/2015How to insert paper
- 4906/08/2015The printed image is compressed or stretched.
- 5014/01/2015Pages don't print. What should I do?