FAQs & Troubleshooting
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217 Results
- 1How do I connect the printer to my computer via Wi-Fi® using an access point?
- 2When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3The label does not cut well.
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7Where can I download the latest P-touch Editor for Mac?
- 8Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 9Installing the software
- 10Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 11What iOS mobile application can I use?
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13Using the Printer Setting Tool (for Mac)
- 14Where can I find the IP addresses of my computer and the printer?
- 15Using the Printer Setting Tool (for Windows)
- 16How is the print head cleaning cassette used?
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18Installing the LPR driver and CUPS wrapper driver (Linux®)
- 19Where can I find my Brother printer's serial number?
- 20What Android™ mobile application can I use?
- 21Using the Communication Settings (for Windows)
- 22What options are available for label feeding and cutting?
- 23Where can I find the printer's network settings, such as IP address?
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27Can I set a different media width when using an OpenOffice template? (Linux®)
- 28P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 29Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 30How can I reset the printer?
- 31I cannot print using FLe tape and get an error message.
- 32How can I connect my printer wirelessly?
- 33What is P-touch Library?
- 34Poor print quality when printing on narrow labels. (iPrint&Label)
- 35Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 36Where can I download Brother iPrint&Label? (iPrint&Label)
- 37How to install the rechargeable Li-ion battery (optional)
- 38Power Supply
- 39Printing is not possible. (USB connection)
- 40The top and base layers of the laminated tape are misaligned.
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42Print free-length labels with the set length (Linux®)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)