FAQs & Troubleshooting
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140 Results
- 1I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 2I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 3How do I charge the Li-ion battery?
- 4I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 5How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 6What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 7I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 8How do I print multiple lines and change the font size or type for each line? (P-touch Design&Print 2)
- 9I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 10How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 11Using the Printer Setting Tool (for Mac)
- 12The printer does not print from my mobile device or does not print correctly.
- 13How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Where can I download Brother iPrint&Label? (iPrint&Label)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How to install the rechargeable Li-ion battery
- 18When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 19Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21Where can I find my Brother printer's serial number?
- 22The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24The top and base layers of the laminated tape are misaligned.
- 25How to identify your Operating System (OS) for Windows or Mac
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27Why doesn't my machine turn on when the Power button is pressed?
- 28Printing is not possible. (P-touch Editor5.3 for Mac)
- 29Where can I download the latest P-touch Editor for Mac?
- 30How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 31What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 32Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 33How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 37How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 38How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 39How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 40How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 42How many mobile devices can I connect to one printer via Bluetooth®?
- 43What Android™ mobile application can I use?
- 44Can I use the app with my iPad? (iPrint&Label)
- 45How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 46How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 47Text cannot be scanned well. (P-touch Design&Print 2)
- 48How to install Brother software on a computer not connected to the Internet
- 49What tapes are suitable for QR code printing?
- 50How can I create a barcode label? (iPrint&Label)