FAQs & Troubleshooting
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183 Results
- 1How do I connect the printer to my computer via Wi-Fi®?
- 2Can I check the printer's usage log?
- 3Installing the software
- 4Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 5I cannot print using a HSe cassette.
- 6I cannot establish a connection using Wireless Direct.
- 7The printer stops while printing, or the tape is cut in the middle of the text.
- 8Where can I download the latest P-touch Editor for Mac?
- 9Using the Printer Setting Tool (for Windows)
- 10Half cut labels are printed, although the "Half Cut" option is not selected.
- 11Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 12Using the P-touch Utility (for Mac)
- 13When the NFC reader of my Android™ device is tapped against the NFC logo on the P-touch, the device is recognized but cannot connect to the P-touch.
- 14I tapped my Android™ device against my P-touch to use the NFC function, but it was not recognized.
- 15I cannot connect my machine to the wireless network.
- 16How to identify your Operating System (OS) for Windows or Mac
- 17Using the Device Settings (for Windows)
- 18How can I connect the printer and my Android™ mobile device wirelessly?
- 19Which brands of Ni-MH rechargeable batteries do you recommend?
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 23What options are available for label feeding and cutting?
- 24What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 25Where can I find the IP addresses of my computer and the printer?
- 26Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 27How do I uninstall the printer driver?
- 28How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 31How is the print head cleaning cassette used?
- 32How can I print from a computer via a wireless network? (Wireless Direct mode)
- 33How do I use a template? (P-touch Editor 5.1 for Mac)
- 34I connected the P-touch and my Android™ device and tapped [Print] on the device, but I cannot print.
- 35Using the Communication Settings (for Windows)
- 36Can I apply device setting changes to another printer?
- 37What is WEP?
- 38Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 39Share your printer in Windows 7 (Shared printer)
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42What iOS mobile application can I use?
- 43When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 44Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 45How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 46I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 47What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 48The paper settings specified from the server computer are not reflected on the client computer.
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50Printing is not possible. (USB connection)