FAQs & Troubleshooting
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152 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Protect your Brother machine against unauthorised access over the network
- 4Use Universal Print (Windows)
- 5What driver package format is supported by my Linux distribution?
- 6Paper is Jammed in the Back of the Machine
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Add your Brother machine with AirPrint (macOS)
- 9Install the Brother Mobile Connect application (for mobile device)
- 10Toner Low
- 11Can I print in monochrome if one of the color toners run out?
- 12I cannot print full-page photos or images using Email Print.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Change the printer driver settings (Windows)
- 17Uneven color density across the page
- 18Document Jam
- 19Paper is Jammed Inside the Machine
- 20Replace the Drum Unit
- 21Vertical colored streaks or bands appear on the page
- 22What is the default password for my Brother machine?
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24Cannot print after a Windows 10 update (June 2020)
- 25When I print images, the quality is not good (Linux)
- 26Set Telephone Line Compatibility for Interference and VoIP Systems
- 27Media Type Mismatch or Media Mismatch
- 28How to identify your Operating System (OS).
- 29Condensation
- 30The color of your printouts is not what you expected
- 31Drum !
- 32Cooling Down
- 33Where can I find my Brother machine's serial number?
- 34Install the optional lower tray
- 35Change the brscan5 scan settings using XSane (Linux)
- 36When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 37My Brother machine could not be found over the network when I installed drivers on my computer.
- 38The printer status is Offline or Paused.
- 39Toner scatter or toner stain
- 40Replace the Toner Cartridge
- 41The scanning speed is slow when scanning from my machine. (Windows)
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44Can I send a print job to multiple machine email addresses using Email Print?
- 45I installed scan-key-tool, but it does not work. (Linux)
- 46Command List of brscan. (Linux)
- 47I cannot print using my Brother machine on a wired network (Windows/macOS)
- 48I cannot print on a wireless (Wi-Fi) network (Mac)
- 49Access Web Based Management
- 50Enable the Brother machine's network interface.