FAQs & Troubleshooting
Latest |
374 Results
- 124/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 324/09/2024Use Universal Print (Mac)
- 424/09/2024Use Universal Print (Windows)
- 527/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 604/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 727/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 819/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 913/06/2024My Brother machine is unresponsive.
- 1005/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1128/05/2024Drum End Soon
- 1222/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1314/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1531/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1610/01/2024What is the default password for my Brother machine?
- 1704/01/2024Easy Scan to E-mail
- 1804/12/2023Toner Low
- 1917/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2029/08/2023Verify if the Brother machine has a dial tone.
- 2110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2308/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2406/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2506/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2601/06/2023Add your Brother machine with AirPrint (macOS)
- 2701/06/2023Delete print jobs from the print queue.
- 2816/05/2023I cannot print from my computer via USB.
- 2926/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3010/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3107/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3207/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3303/04/2023Change machine settings from your computer.
- 3431/03/2023What is Brother Web Connect?
- 3527/03/2023"Offline" appears on the Status Monitor.
- 3627/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3727/03/2023Change the printer driver settings (Windows/macOS)
- 3827/03/2023The printer status is Offline or Paused.
- 3923/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4017/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4117/03/2023I can print but cannot scan via network. (For Windows)
- 4217/03/2023Open the "Scanners and Cameras" and Properties.
- 4315/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 4415/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4515/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4614/02/2023Scan a document in Windows 8 and Windows 10.
- 4714/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4813/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4912/01/2023Can I print in monochrome if one of the color toners run out?
- 5006/01/2023Condensation