FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Size Error DX or Size Error 2-sided
- 2The printer status is Offline or Paused.
- 3I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4Set Telephone Line Compatibility for Interference and VoIP Systems
- 5(Video) Paper is Jammed in the Back of the Machine
- 6Document Jam
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Paper Tray
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Export an address book and import it to another machine
- 11Toner specks
- 12(Video) Paper is Jammed inside the Machine
- 13(Video) Paper is Jammed in the MP tray
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Toner Low or Prepare New Toner Cartridge
- 16Install the optional lower tray
- 17(Video) Document is Jammed in the Top of the ADF Unit
- 18Protect your Brother machine against unauthorised access over the network
- 19Delete print jobs from the print queue.
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Discover the MAC address of the Brother network card
- 22Cannot Print ##
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26I cannot print using my Brother machine on a wired network (Windows/macOS)
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Enable the Brother machine's network interface.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Set up your Brother machine
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32What is the Network Shared printing?
- 33Change the printer driver settings (Windows)
- 34Self-Diagnostic
- 35Poor fixing
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 41"Offline" appears on the Status Monitor. (Windows)
- 42I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 43I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 44What is the default password for my Brother machine?
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I installed scan-key-tool, but it does not work. (Linux)
- 49When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 50Command List of brscan. (Linux)