FAQs & Troubleshooting
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340 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace the Drum Unit
- 6Replace the Waste Toner Box
- 7Calibrate Colour Output
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 10How to identify your Operating System (OS).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Paper is Jammed in the Back of the Machine
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Easy Scan to E-mail
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Scan to Email Attachment
- 19Set up your Brother machine on a wireless network.
- 20Load Paper in the Multi‑purpose Tray (MP Tray)
- 21Printing/ Scanning with a mobile device
- 22Replace the Belt Unit
- 23Paper is Jammed Inside the Machine
- 24White spots
- 25Add your Brother machine with AirPrint (macOS)
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27What is Brother iPrint&Scan?
- 28Reset the Network Settings to the Factory Settings
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32Toner Low
- 33Toner scatter or toner stain
- 34Ghosting images
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37The color of your printouts is not what you expected
- 38What driver package format is supported by my Linux distribution?
- 39Print as a Poster (Windows)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41(Video) Load Envelopes (MP Tray)
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Uneven color density across the page
- 44Document Jam
- 45What is the default password for my Brother machine?
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Load and Print Labels Using the MP Tray
- 50Enable the Brother machine's network interface.