FAQs & Troubleshooting
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343 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Waste Toner Box
- 3Replace the Drum Unit
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Toner Low
- 8No Toner
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Change the printer driver settings (Windows/macOS)
- 11The color of your printouts is not what you expected
- 12Calibrate Colour Output
- 13Easy Scan to E-mail
- 14How to identify your Operating System (OS).
- 15I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 16The printer status is Offline or Paused.
- 17Copy on Both Sides of the Paper (2-sided Copy)
- 18Paper is Jammed in the Back of the Machine
- 19Document Jam
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Paper is Jammed Inside the Machine
- 22Reset Your Brother Machine
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Add your Brother machine with AirPrint (macOS)
- 25Replace the Belt Unit
- 26Drum !
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31Enable the Brother machine's network interface.
- 32Adjust color settings by using the custom setting in the printer driver
- 33Print Unable ##
- 34Toner scatter or toner stain
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Registration or Registration failed.
- 37Clean the Corona Wires
- 38Print the Network Configuration Report
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Cover is Open
- 41Paper is Jammed in the Paper Tray
- 42Scan to Email Attachment
- 43Toner Error
- 44What is the recommended paper?
- 45(Video) Connect telephone line and power cords
- 46Clean the Drum Unit
- 47Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 48Reset the Drum Counter
- 49Replace Fuser
- 50Clean the Machine