FAQs & Troubleshooting
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343 Results
- 1(Video) Replace the Toner Cartridge
- 2Load and Print on Envelopes in the Manual Feed Slot
- 3Replace the Waste Toner Box
- 4Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Small Paper
- 7Toner Low
- 8Add your Brother machine with AirPrint (macOS)
- 9Document Jam
- 10Log Access Error or File Access Error
- 11How to identify your Operating System (OS).
- 12Set up your Brother machine on a wireless network.
- 13(Video) Set up your Brother machine
- 14The printer status is Offline or Paused.
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16Replace the Drum Unit
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18No Toner
- 19Can I print in monochrome if one of the color toners run out?
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Print Unable ##
- 23Ghosting images
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Toner scatter or toner stain
- 27Reset the Drum Counter
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30What is the recommended paper?
- 31Clean the Drum Unit
- 32Set Telephone Line Compatibility for Interference and VoIP Systems
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34Load and Print Paper in the Manual Feed Slot
- 35Choose the Correct Receive Mode
- 36WT Box End Soon
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38Calibrate Colour Output
- 39The color of your printouts is not what you expected
- 40Drum !
- 41Out of Memory/Print Data Full
- 42Paper is Jammed Inside the Machine
- 43Paper is Jammed in the Paper Tray
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45Export the Certificate and Private Key
- 46Import a Certificate and Private Key
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48What is Brother Web Connect (Web icon)?
- 49Scan Unable ##
- 50(Video) Connect telephone line and power cords