FAQs & Troubleshooting
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360 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Document Jam
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5(Video) Paper is Jammed inside the Machine
- 6(Video) Load A4/Letter paper
- 7(Video) Paper is Jammed in the Back of the Machine
- 8Easy Scan to E-mail
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10What is Brother iPrint&Scan?
- 11How to identify your Operating System (OS).
- 12(Video) Paper is Jammed in the Paper Tray
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Printing/ Scanning with a mobile device
- 19(Video) Unpack your Brother machine and install the toner cartridge
- 20Add your Brother machine with AirPrint (macOS)
- 21Set Telephone Line Compatibility for Interference and VoIP Systems
- 22Choose the Correct Receive Mode
- 23(Video) Paper is Jammed in the 2-sided Tray
- 24(Video) 2-sided Disable or 2-sided Disabled
- 25(Video) Manual Feed
- 26(Video) Print the Network Configuration Report
- 27Hollow print
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29(Video) Enable the Brother machine's network interface.
- 30Gray background
- 31Faint
- 32(Video) Reset the Network Settings to the Factory Settings
- 33(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Forward Incoming Faxes to Another Machine
- 35Enable the Brother machine's network interface.
- 36Set up a Scan to Network Profile
- 37Set up your Brother machine on a wireless network.
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39(Video) Connect telephone line and power cords
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 42Set the F/T Ring Time (Fast Double-ring)
- 43Change the printer driver settings (Windows/macOS)
- 442-sided Disable or 2-sided Disabled
- 45TONER ENDED
- 46The printer status is Offline or Paused.
- 47Print both sides of paper or a booklet automatically
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49Use voice mail on the same line as my Brother machine.
- 50Toner Low or Prepare New Toner Cartridge