FAQs & Troubleshooting
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262 Results
- 1(Video) Replace Toner
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3Replace Drum
- 4Jam Rear (With Video Instructions)
- 5Jam Inside (With Video Instructions)
- 6Jam Tray (With Video Instructions)
- 7Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 8Curled or wavy
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 11What is the recommended paper?
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15Jam 2-sided
- 16How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20What is Brother iPrint&Scan?
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22Can I print from or scan to Android™ Smartphone?
- 23Document Jam (With Video Instructions)
- 24Wrinkles or creases
- 25Reset the Network Settings to the Factory Settings
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27What driver package format is supported by my Linux distribution?
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29My Brother machine could not be found over the network when I installed drivers on my PC.
- 30(Video) Set up your Brother machine
- 31(Video) Load A4/Letter paper
- 32(Video) Load an Envelope (Manual Feed Slot)
- 33Scan from the Brother iPrint&Scan application using Windows Phone.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38How to identify your Operating System (OS).
- 39I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 40Discover the MAC address of the Brother network card
- 41Change the printer driver settings (Windows/macOS)
- 42Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44White lines across the page
- 45What is the BRAdmin Professional software used for?
- 46Print the Network Configuration Report
- 47Turn the Toner Save Mode on or off.
- 48Hollow print
- 49The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 50Can I print from and scan to iPhone, iPod touch and iPad?