FAQs & Troubleshooting
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337 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Reset Your Brother Machine
- 3(Video) Replace the Toner Cartridge
- 4Replace Drum
- 5(Video) 2-sided Disable or 2-sided Disabled
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Load A4/Letter paper
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10(Video) Cannot Detect
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13(Video) Paper is Jammed in the Back of the Machine
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 16Print the Network Configuration Report
- 17(Video) Enable the Brother machine's network interface.
- 18(Video) Paper is Jammed inside the Machine
- 19I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 20Faint
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 24Set the Number of Rings Before the Machine Answers (Ring Delay)
- 25(Video) Reset Your Brother Machine
- 26(Video) Reset the Network Settings to the Factory Settings
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Send a Fax
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Set Telephone Line Compatibility for Interference and VoIP Systems
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33(Video) Paper is Jammed in the Paper Tray
- 34Wrinkles or creases
- 35How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 36(Video) Set up your Brother machine
- 37How to identify your Operating System (OS).
- 38Add your Brother machine with AirPrint (macOS)
- 39Load Paper in the Paper Tray
- 40Media Type Mismatch or Media Mismatch
- 41Setup a Brother machine on a wireless (Wi-Fi) network.
- 42The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 43No Toner
- 44(Video) Paper is Jammed in the 2-sided Tray
- 45Reset the Network Settings to the Factory Settings
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47Set up your Brother machine on a wireless network.
- 48(Video) Unpack your Brother machine and install the toner cartridge
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.