FAQs & Troubleshooting
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298 Results
- 1Change the Print Setting Options When Having Printing Problems
- 2Paper Jam
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter paper
- 5(Video) Install Ink Cartridges
- 6Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 7The printer status is Offline or Paused.
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12Ink Low
- 13Replace Ink
- 14Loading paper in the manual feed slot.
- 15What driver package format is supported by my Linux distribution?
- 16(Video) Unpack your Brother machine
- 17Install Starter Ink
- 18(Video) Update the Driver or Firmware for your Brother machine
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Cannot Detect Ink Volume
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22High Temperature
- 23Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Sleep
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29What is Brother iPrint&Scan?
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31What is Brother Web Connect?
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33Change the printer driver settings (Windows/macOS)
- 34No Ink Cartridge
- 35My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 36Cannot Detect
- 37How to identify your Operating System (OS).
- 38Print both sides of paper or a booklet automatically
- 39Reset the Network Settings to Factory Default
- 40Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42Print as a Poster (Windows®)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 45Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 46One or more of my colors are not printing (blank).
- 47Document Jam
- 48What is the default password for my Brother machine?
- 49I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 50I cannot scan a document using Brother iPrint&Scan (Windows/macOS)