FAQs & Troubleshooting
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140 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Paper Size Mismatch
- 4Check the Print Quality
- 5How to identify your Operating System (OS).
- 6The printer status is Offline or Paused.
- 7Improve poor print quality.
- 8Change the Print Options to Improve Your Print Results
- 9Check the Print Alignment from Your Brother Machine
- 10I cannot print on a wireless (Wi-Fi) network (Mac)
- 11Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 15What is the default password for my BRAdmin or Web Based Management?
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Access Web Based Management
- 20Enable the Brother machine's network interface.
- 21One or more of my colors are not printing (blank).
- 22Document Jam
- 23What is the recommended paper?
- 24(Video) Print a long paper
- 25Sleep
- 26Protect your Brother machine against unauthorised access over the network
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Change the printer driver settings (Windows)
- 32Cannot Print XX or Print Unable XX
- 33Reset the Network Settings to Factory Default
- 34Print the Network Configuration Report
- 35When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39Check the remaining ink or toner level (Linux)
- 40(Video) Set up your Brother machine
- 41Clean the Paper Pick-up Rollers for Paper Tray #1
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43I cannot connect my machine to a Windows 11 computer via USB.
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45Verify if the Brother machine has a dial tone.
- 46What is the default password for my Brother machine?
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I installed scan-key-tool, but it does not work. (Linux)
- 49How Brother inkjet printers measure remaining page yields
- 50I cannot print using my Brother machine on a wired network (Windows/macOS)