FAQs & Troubleshooting
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142 Results
- 1Paper Size Mismatch
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3How to identify your Operating System (OS).
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Set up your Brother machine
- 6Replace Ink
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8What is the default password for my BRAdmin or Web Based Management?
- 9Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 10Install Starter Ink
- 11One or more of my colors are not printing (blank).
- 12Load Documents in the Automatic Document Feeder (ADF)
- 13Check the Print Alignment from Your Brother Machine
- 14The printer status is Offline or Paused.
- 15Document Jam
- 16What is the default password for my Brother machine?
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18What driver package format is supported by my Linux distribution?
- 19Change the Print Options to Improve Your Print Results
- 20Enable the Brother machine's network interface.
- 21I cannot print using my Brother machine on a wired network (Windows/macOS)
- 22Telephone Line Interference/VoIP.
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25Printer Jam or Paper Jam
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 28Improve poor print quality.
- 29The scanning speed is slow when scanning from my machine. (Windows)
- 30I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 31I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 35Check the Print Quality
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Cannot Scan XX or Unable to Scan XX
- 38No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 39Cover is Open
- 40Print the Network Configuration Report
- 41Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 42Add your Brother machine with AirPrint (macOS)
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44Access Web Based Management
- 45Delete print jobs from the print queue.
- 46Change the printer driver settings (Windows)
- 47Cannot Print XX or Print Unable XX
- 48Ink Low
- 49Uninstall the Brother Software and Drivers (Windows)
- 50Open the Control Panel (For Windows)