FAQs & Troubleshooting
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142 Results
- 1Paper Size Mismatch
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3How to identify your Operating System (OS).
- 4(Video) Set up your Brother machine
- 5Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 6What is the default password for my BRAdmin or Web Based Management?
- 7Replace Ink
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Ink Low
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Install Starter Ink
- 13Document Jam
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Load Documents in the Automatic Document Feeder (ADF)
- 16Cannot Scan XX or Unable to Scan XX
- 17Print the Network Configuration Report
- 18Check the Print Quality
- 19What is the default password for my Brother machine?
- 20Telephone Line Interference/VoIP.
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Change the printer driver settings (Windows)
- 23Improve poor print quality.
- 24What driver package format is supported by my Linux distribution?
- 25The printer status is Offline or Paused.
- 26Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 27(Video) Print a long paper
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Sleep
- 33Enable the Brother machine's network interface.
- 34Install the Brother Mobile Connect application (for mobile device)
- 35Cannot Print XX or Print Unable XX
- 36I cannot scan via network.
- 37Paper is Jammed in the Back of the Machine
- 38What is the recommended paper?
- 39Change the Print Options to Improve Your Print Results
- 40Print using only the black ink cartridge when the Color cartridges have run out.
- 41I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 42I cannot print using my Brother machine on a wired network (Windows/macOS)
- 43How Brother inkjet printers measure remaining page yields
- 44I cannot print from my computer via USB.
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Check the remaining ink or toner level (Linux)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Access Web Based Management
- 49Delete print jobs from the print queue.
- 50Printer Jam or Paper Jam