FAQs & Troubleshooting
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287 Results
- 1Wrong Paper / Paper Size Mismatch
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Load paper in the paper tray
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Install Ink Cartridges
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9(Video) Load A4/Letter paper
- 10Can I print from or scan to Android™ mobile device?
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14Load envelopes
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17(Video) Install Ink Cartridges
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19(Video) Connect telephone line and power cords
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 25What is Brother iPrint&Scan?
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 34One or more of my colors are not printing (blank).
- 35Where can I download Brother iPrint&Scan application for Mac?
- 36Low Temperature
- 37Select Receive mode.
- 38I am sharing my Brother machine. I can print but cannot scan.
- 39Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 40(Video) Unpack your Brother machine
- 41After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Cannot print after a Windows 10 update (June 2020)
- 44Set up your Brother machine on a wireless network.
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 47Printing/ Scanning with a mobile device
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50Load photo paper