FAQs & Troubleshooting
![]() |
Popular |
140 Results
- 1Paper Size Mismatch
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3The printer status is Offline or Paused.
- 4(Video) Set up your Brother machine
- 5Ink Low
- 6How to identify your Operating System (OS).
- 7Printer Jam or Paper Jam
- 8Replace Ink
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Reset the Network Settings to Factory Default
- 11Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 12Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 13Enable the Brother machine's network interface.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Change the printer driver settings (Windows)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Change the Print Options to Improve Your Print Results
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20Document Jam
- 21What is the default password for my Brother machine?
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Delete print jobs from the print queue.
- 24Print the Network Configuration Report
- 25When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 26Telephone Line Interference/VoIP.
- 27Install the Brother Mobile Connect application (for mobile device)
- 28Paper is Jammed in the Front of the Machine
- 29Check the remaining ink or toner level (Linux)
- 30Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 31Check the Print Quality
- 32Install Starter Ink
- 33Print using only the black ink cartridge when the Color cartridges have run out.
- 34Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 35Load Documents in the Automatic Document Feeder (ADF)
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38[Inkjet printer] How to use the email print function
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41How Brother inkjet printers measure remaining page yields
- 42I get a TS error when trying to print on a wireless network.
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Document is Jammed inside the ADF Unit
- 45Access Web Based Management
- 46I cannot print from my computer via USB.
- 47Cannot Print XX or Print Unable XX
- 48Cannot Detect
- 49Paper is Jammed in the Back of the Machine
- 50I cannot connect my machine to a Windows 11 computer via USB.