FAQs & Troubleshooting
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332 Results
- 1Check the Print Alignment from Your Brother Machine
- 2Replace Ink
- 3(Video) Load A4/Letter paper
- 4Paper Tray #1 not detected/ Paper Tray #2 not detected
- 5Paper Size Mismatch
- 6Easy Scan to E-mail
- 7No Paper / No Paper Fed
- 8(Video) Load A3/Ledger paper
- 9I cannot print on a wireless (Wi-Fi) network (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12(Video) Install Ink Cartridges
- 13Ink Low
- 14Paper Jam
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 18Cannot Detect
- 19Load Documents in the Automatic Document Feeder (ADF)
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Set up a Scan to Network Profile
- 22Set up your Brother machine on a wireless network.
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24(Video) Connect telephone line and power cords
- 25How to identify your Operating System (OS).
- 26The printer status is Offline or Paused.
- 27Cover is Open
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Load Photo Paper in Paper Tray #1
- 32Clean the Paper Pick-up Rollers
- 33Print the Network Configuration Report
- 34Print as a Poster (Windows®)
- 35(Video) Load and print an Envelope (Manual Feed Slot)
- 36"Offline" appears on the Status Monitor.
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Install Starter Ink
- 39Document Jam
- 40Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 41Send or Receive an Email Securely Using SSL TLS
- 42Sleep
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45What is Brother iPrint&Scan?
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 48Unable to Print XX
- 49Print the WLAN Report
- 50Add your Brother machine with AirPrint (macOS)