FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Check the Print Alignment from Your Brother Machine
- 3Printer Jam or Paper Jam
- 4How to identify your Operating System (OS).
- 5Load Documents in the Automatic Document Feeder (ADF)
- 6Install the Brother Mobile Connect application (for mobile device)
- 7Paper Size Mismatch
- 8Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 9Cover is Open
- 10Where can I download Brother iPrint&Scan application for Mac?
- 11Check the Print Quality
- 12Install Starter Ink
- 13Ink Low
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Wrong Ink Cartridge
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17Cannot Scan XX or Unable to Scan XX
- 18Set up your Brother machine on a wireless network (Windows/macOS)
- 19Document Jam
- 20Telephone Line Interference/VoIP.
- 21Change the printer driver settings (Windows)
- 22Cannot Print XX or Print Unable XX
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Enable the Brother machine's network interface.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Delete print jobs from the print queue.
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Print the WLAN Report
- 33Print using only the black ink cartridge when the Color cartridges have run out.
- 34Configure and use the Scan Key Tool (Linux)
- 35Document is Jammed in the Top of the ADF Unit
- 36Where can I find my Brother machine's serial number?
- 37[Inkjet printer] How to use the email print function
- 38(Video) Print a long paper
- 39Firewall port requirements of the Scan Key Tool (Linux)
- 40Sleep
- 41Cannot Detect
- 42What is the default password for my BRAdmin or Web Based Management?
- 43No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 44Reset the Network Settings to Factory Default
- 45I cannot connect my machine to a Windows 11 computer via USB.
- 46What driver package format is supported by my Linux distribution?
- 47Large characters are printed incorrectly. (Linux)
- 48Delete a network scanner entry. (Linux)
- 49Send a fax using PC-FAX with LPD/LPRng (Linux)
- 50Change the Print Options to Improve Your Print Results