FAQs & Troubleshooting
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306 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Paper Size Mismatch
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8What is Brother iPrint&Scan?
- 9(Video) Update the Driver or Firmware for your Brother machine
- 10Set the Date and Time Using Web Based Management
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 13Print as a Poster (Windows®)
- 14Install Starter Ink
- 15One or more of my colors are not printing (blank).
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21What is the default password for my Brother machine?
- 22Prevent Smudged Printouts and Paper Jams (Mac)
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Change the Print Setting Options When Having Printing Problems
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26(Video) Set up your Brother machine
- 27(Video) Load A4/Letter paper
- 28Paper Tray #1 not detected/ Paper Tray #2 not detected
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Change the printer driver settings (Windows/macOS)
- 31Check and Cancel a Pending Fax.
- 32The printer status is Offline or Paused.
- 33No Paper / No Paper Fed
- 34Cover is Open
- 35Can third party ink be used to refill the ink cartridges?
- 36Paper Jam
- 37Confirm that a FAX I sent was received correctly.
- 38Install the Self-signed Certificate for Windows users with Administrator Rights
- 39Add your Brother machine with AirPrint (macOS)
- 40Important points for specifying the scan area (Linux)
- 41Other Problems
- 42Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 43Set up a Brother machine and your mobile device on a wireless network
- 44Create a Certificate Signing Request (CSR)
- 45Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 46Load Documents in the Automatic Document Feeder (ADF)
- 47Send an Email Securely Using SSL/TLS
- 48Export the Certificate and Private Key
- 49Load Paper in the Multi-purpose Tray (MP Tray)
- 50(Video) Install Ink Cartridges