FAQs & Troubleshooting
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139 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Ink
- 4(Video) Set up your Brother machine
- 5How to identify your Operating System (OS).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Check the Print Alignment from Your Brother Machine
- 9One or more of my colors are not printing (blank).
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Ink Low
- 12Print the Network Configuration Report
- 13The printer status is Offline or Paused.
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Improve poor print quality.
- 16Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 17Access Web Based Management
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19Telephone Line Interference/VoIP.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Reset the Network Settings to Factory Default
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Check the Print Quality
- 24Document Jam
- 25Protect your Brother machine against unauthorised access over the network
- 26Cannot Print XX or Print Unable XX
- 27Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29Command List of brscan. (Linux)
- 30I cannot print using my Brother machine on a wired network (Windows/macOS)
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Cannot Scan XX or Unable to Scan XX
- 34No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 35Paper Size Mismatch
- 36Cannot print after a Windows 10 update (June 2020)
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38Load Documents in the Automatic Document Feeder (ADF)
- 39Sleep
- 40Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 41Change the printer driver settings (Windows)
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43Update the Driver or Firmware for your Brother machine
- 44Change the Print Options to Improve Your Print Results
- 45What is the default password for my Brother machine?
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot print full-page photos or images using Email Print.
- 48Export an address book and import it to another machine
- 49I get a TS error when trying to print on a wireless network.
- 50Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network