FAQs & Troubleshooting
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138 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2How to identify your Operating System (OS).
- 3(Video) Set up your Brother machine
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Ink Low
- 8Check the Print Alignment from Your Brother Machine
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 11Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 12I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 13Load Documents in the Automatic Document Feeder (ADF)
- 14Change the Print Options to Improve Your Print Results
- 15Install Starter Ink
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Document Jam
- 18Telephone Line Interference/VoIP.
- 19Access Web Based Management
- 20Install the Brother Mobile Connect application (for mobile device)
- 21Discover the MAC address of the Brother network card
- 22Cannot Detect
- 23What is the default password for my BRAdmin or Web Based Management?
- 24Paper Size Mismatch
- 25Improve poor print quality.
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27I cannot print full-page photos or images using Email Print.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Check the Print Quality
- 30Cannot Scan XX or Unable to Scan XX
- 31One or more of my colors are not printing (blank).
- 32Printer Jam or Paper Jam
- 33Replace Ink
- 34Reset the Network Settings to Factory Default
- 35When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 36Print the WLAN Report
- 37What is the default password for my Brother machine?
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I cannot print on a wireless (Wi-Fi) network (Mac)
- 40Install the built-in drivers (For Windows 8 and Windows 10)
- 41Change the printer driver settings (Windows)
- 42Paper is Jammed in the Back of the Machine
- 43Print the Network Configuration Report
- 44What driver package format is supported by my Linux distribution?
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46Command List of brscan. (Linux)
- 47Important points for specifying the scan area (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 50The printer status is Offline or Paused.