FAQs & Troubleshooting
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233 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2How to identify your Operating System (OS).
- 3Improve poor print quality.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot print using my Brother machine on a wireless network (Windows)
- 6(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 7What is Brother iPrint&Scan?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9One or more of my colors are not printing (blank).
- 10Paper Jam
- 11Install Starter Ink
- 12Cannot Detect
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14Replace Ink
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Enable the Brother machine's network interface.
- 19Load paper in the paper tray
- 20After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24Where is the USB port on the machine?
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Open the "Scanners and Cameras" and Properties.
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28Can I print from or scan to Android™ Smartphone?
- 29Ink Low
- 30No Paper Fed
- 31Reset the network settings to the factory default.
- 32What driver package format is supported by my Linux distribution?
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34The printer status is Offline or Paused.
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Unable to Scan AX
- 37Forward a fax to another fax machine when my machine has a mechanical problem.
- 38When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 39Out of Memory
- 40Add your Brother machine with AirPrint (macOS)
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 42Delete print jobs from the print queue.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Unable to Print 5X
- 45Change the printer driver settings (Windows/macOS)
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Document Jam/too Long
- 49What is the recommended paper?
- 50"Offline" appears on the Status Monitor.