FAQs & Troubleshooting
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321 Results
- 1No Paper Fed
- 2(Video) Install the ink cartridges
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 5Paper Jam
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 11(Video) Load plain Letter/A4 paper
- 12What is Brother iPrint&Scan?
- 13Can I print from or scan to Android™ Smartphone?
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15(Video) Unpack the machine
- 16(Video) Load envelopes
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22Install Starter Ink
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24How do I know which side up my photo paper should be in the tray?
- 25Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 26Wrong Paper
- 27Replace Ink
- 28I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 29Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 30Easy Scan to E-mail
- 31Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 32Ink Absorber Full
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34I'm using Macintosh. What is the PreScan option used for?
- 35What driver package format is supported by my Linux distribution?
- 36(Video Library) Setup your product
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 41Change the number of times my Brother machine rings before it answers.
- 42The printer status is Offline or Paused.
- 43Load envelopes
- 44I cannot print using my Brother machine on a wireless network (Windows)
- 45Connect your Brother machine to your mobile device via a wireless router or access point.
- 46(Video) 2-sided copying (1-sided to 2-sided)
- 47Combine multiple scanned documents into a single file with PaperPort™
- 48"Offline" appears on the Status Monitor.
- 49Load photo paper
- 50I still receive the error message "Paper Jam" after I removed the jammed paper.