FAQs & Troubleshooting
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322 Results
- 1No Paper Fed
- 2(Video) Install the ink cartridges
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from or scan to Android™ Smartphone?
- 5What is Brother iPrint&Scan?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Load plain Letter/A4 paper
- 8Replace Ink
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Load paper in the paper tray
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Use voice mail on the same line as my Brother machine.
- 14Why doesn't the machine answer when receiving a call?
- 15Load envelopes
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17What driver package format is supported by my Linux distribution?
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19(Video) Load envelopes
- 20Combine multiple scanned documents into a single file with PaperPort™
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 26I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 27I cannot print using my Brother machine on a wireless network (Windows)
- 28The scanner cover support has come off. (With Video Instructions)
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30What is AirPrint?
- 31Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 32Ink Absorber Full
- 33Unable to Print 3X
- 34No Ink Cartridge
- 35Cannot Detect
- 36Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 37When I print, the pages are smudged with ink.
- 38Where is the USB port on the machine?
- 39Out of Memory
- 40Reduce the size of a received fax to fit the size of the paper in the Brother machine.
- 41What is the BRAdmin Professional software used for?
- 42Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 43I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 47Command List of brscan. (Linux)
- 48(Video) Unpack the machine
- 49Install the ink cartridges
- 50(Video) 2-sided copying (1-sided to 2-sided)