FAQs & Troubleshooting
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141 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2How to identify your Operating System (OS).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4What is the default password for my BRAdmin or Web Based Management?
- 5Improve poor print quality.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Check the Print Quality
- 8The printer status is Offline or Paused.
- 9Access Web Based Management
- 10Ink Low
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Set up your Brother machine on a wireless network (Windows/macOS)
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Check the Print Alignment from Your Brother Machine
- 15Install the Brother Mobile Connect application (for mobile device)
- 16Install Starter Ink
- 17Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 18Paper Size Mismatch
- 19I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Document Jam
- 25Replace Ink
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28Telephone Line Interference/VoIP.
- 29Update the Driver or Firmware for your Brother machine
- 30Reset the Network Settings to Factory Default
- 31What is the recommended paper?
- 32Print the Network Configuration Report
- 33Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35How Brother inkjet printers measure remaining page yields
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Export an address book and import it to another machine
- 39Large characters are printed incorrectly. (Linux)
- 40Change the Print Options to Improve Your Print Results
- 41Wrong Ink Cartridge
- 42Sleep
- 43(Video) Set up your Brother machine
- 44Delete print jobs from the print queue.
- 45Cannot Scan XX or Unable to Scan XX
- 46Discover the MAC address of the Brother network card
- 47Change the printer driver settings (Windows)
- 48Cannot Print XX or Print Unable XX
- 49Cover is Open
- 50Printer Jam or Paper Jam