FAQs & Troubleshooting
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313 Results
- 1Paper Tray #1 not detected/ Paper Tray #2 not detected
- 2What is Brother iPrint&Scan?
- 3Paper Type and Size for Each Operation
- 4No Paper / No Paper Fed
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7(Video) Load A4/Letter paper
- 8How to identify your Operating System (OS).
- 9(Video) Update the Driver or Firmware for your Brother machine
- 10Check the Print Quality
- 11Paper Size Mismatch
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13Print as a Poster (Windows®)
- 14Load Paper in the Multi-purpose Tray (MP Tray)
- 15(Video) Load A3/Ledger paper
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18One or more of my colors are not printing (blank).
- 19Document Jam
- 20Change the Print Setting Options When Having Printing Problems
- 21Correct the Paper Feed to Clear Vertical Lines
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Paper Jam
- 26What is the default password for my Brother machine?
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Wrong Ink Cartridge
- 29Improve poor print quality.
- 30Prevent Smudged Printouts and Paper Jams (Mac)
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32(Video) Set up your Brother machine
- 33Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 34The printer status is Offline or Paused.
- 35Replace Ink
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 38The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 39Ink Low
- 40Forward a fax to another fax machine when my machine has a mechanical problem.
- 41Print the Network Configuration Report
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44What driver package format is supported by my Linux distribution?
- 45Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 46Printing/ Scanning with a mobile device
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50Reduce Printing Noise