FAQs & Troubleshooting
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372 Results
- 1How do I load paper?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4How do I know which side up my photo paper should be in the tray?
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6I cannot find some option in the Printing preferences. (For Windows)
- 7Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 8Can I print from or scan to Android™ Smartphone?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Store a Speed Dial number from my Brother machine's Caller ID History.
- 11Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 12How do I load envelopes into my machine?
- 13Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What driver package format is supported by my Linux distribution?
- 16I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18How do I factory reset the network settings?
- 19The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 20Paper Jam
- 21How to identify your Operating System (OS).
- 22Discover the MAC address of the Brother network card
- 23Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 24When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 25How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 26One or more of my colors are not printing (blank).
- 27Connect your Brother machine to your mobile device via a wireless router or access point.
- 28What is Brother iPrint&Scan?
- 29Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 30Improve poor print quality.
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33I still receive the error message "Paper Jam" after I removed the jammed paper.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Change the number of times my Brother machine rings before it answers.
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37Printing/ Scanning with a mobile device
- 38Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 39Scan a document into PaperPort™ using the TWAIN driver
- 40Confirm that a FAX I sent was received correctly.
- 41Print the Network Configuration List
- 42I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44Scan using XSane or GIMP (Linux)
- 45Enable the Brother machine's network interface.
- 46Combine multiple scanned documents into a single file with PaperPort™
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 50Program my Brother machine to automatically dial a predefined number before every fax number I dial.