FAQs & Troubleshooting
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139 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3(Video) Set up your Brother machine
- 4Paper Size Mismatch
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8Change the Print Options to Improve Your Print Results
- 9Replace Ink
- 10When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 11Printer Jam or Paper Jam
- 12Sleep
- 13I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Telephone Line Interference/VoIP.
- 18Check the Print Alignment from Your Brother Machine
- 19The printer status is Offline or Paused.
- 20What is the default password for my Brother machine?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 23Cannot Detect
- 24No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 25What is the recommended paper?
- 26I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Document Jam
- 30I cannot print full-page photos or images using Email Print.
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Document is Jammed in the Bottom of the ADF Unit
- 34Install the Brother Mobile Connect application (for mobile device)
- 35Cannot Detect Ink Volume
- 36Clean the Paper Pick-up Rollers for Paper Tray #1
- 37Clean the Print Head from Your Brother Machine
- 38What is the default password for my BRAdmin or Web Based Management?
- 39Print the Network Configuration Report
- 40Command List of brscan. (Linux)
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42What is the Network Shared printing?
- 43Export an address book and import it to another machine
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Check the Print Quality
- 48When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 49Protect your Brother machine against unauthorised access over the network
- 50Ink Low