FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Document Jam
- 4Replace Ink
- 5What is the default password for my BRAdmin or Web Based Management?
- 6Printer Jam or Paper Jam
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Telephone Line Interference/VoIP.
- 10(Video) Set up your Brother machine
- 11How to identify your Operating System (OS).
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13What driver package format is supported by my Linux distribution?
- 14Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 15Paper Size Mismatch
- 16Reset the Network Settings to Factory Default
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 19Check the Print Quality
- 20Enable the Brother machine's network interface.
- 21Cannot Detect Ink Volume
- 22Install Starter Ink
- 23The printer status is Offline or Paused.
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26Cannot print after a Windows 10 update (June 2020)
- 27Sleep
- 28Ink Low
- 29Cover is Open
- 30(Video) Print a long paper
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 34Load Documents in the Automatic Document Feeder (ADF)
- 35Wrong Ink Cartridge
- 36Install the Brother Mobile Connect application (for mobile device)
- 37Delete print jobs from the print queue.
- 38Cannot Scan XX or Unable to Scan XX
- 39I cannot print from my computer via USB.
- 40Change the printer driver settings (Windows)
- 41Cannot Print XX or Print Unable XX
- 42Improve poor print quality.
- 43Uninstall the Brother Software and Drivers (Windows)
- 44Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 45Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47I cannot scan via network.
- 48What is the default password for my Brother machine?
- 49I cannot print on a wireless (Wi-Fi) network (Mac)
- 50Check the Print Alignment from Your Brother Machine