FAQs & Troubleshooting
Popular |
284 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load A3/Ledger paper (Tray1)
- 3(Video) Load paper in the Multi-Purpose tray (MP tray)
- 4(Video) Install Ink Cartridges
- 5Paper Jam (With Video Instructions)
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Load A4/Letter paper
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Replace Ink
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13Can I print from or scan to Android™ Smartphone?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Print using only the black ink cartridge when the Color cartridges have run out.
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 20Add your Brother machine with AirPrint (macOS)
- 21What is Brother iPrint&Scan?
- 22(Video) Connect telephone line and power cords
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25Load paper in the paper tray
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Change the printer driver settings (Windows/macOS)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34Ink Low
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36(Video) Unpack your Brother machine
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 40How to identify your Operating System (OS).
- 41Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 42Reset the network settings to the factory default.
- 43Set up your Brother machine on a wireless network.
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46My Brother machine could not be found over the network when I installed drivers on my PC.
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Use voice mail on the same line as my Brother machine.
- 50Transfer faxes to the PC when my machine has a mechanical issue.