FAQs & Troubleshooting
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331 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Replace Ink
- 7The printer status is Offline or Paused.
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 9How to identify your Operating System (OS).
- 10Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Where is the USB/Ethernet port on the machine?
- 13One or more of my colors are not printing (blank).
- 14(Video) Install Ink Cartridges
- 15What is Brother iPrint&Scan?
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Cannot Detect
- 18No Paper / No Paper Fed
- 19Set up your Brother machine on a wireless network.
- 20Correct the Paper Feed to Clear Vertical Lines
- 21(Video) Load A3/Ledger paper
- 22Paper Tray #1 not detected/ Paper Tray #2 not detected
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I still receive the error message "Paper Jam" after I removed the jammed paper.
- 25"Offline" appears on the Status Monitor.
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Enable the Brother machine's network interface.
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Paper Size Mismatch
- 32Check the Print Alignment from Your Brother Machine
- 33(Video) Load and print an Envelope (Manual Feed Slot)
- 34After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 35Paper Jam
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Change Memory Receive Options
- 39What driver package format is supported by my Linux distribution?
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41Manage Multiple Certificates
- 42Set Fax Preview to On.
- 43Protect your Brother machine against unauthorised access over the network
- 44(Video) Load A4/Letter paper
- 45Delete print jobs from the print queue.
- 46Set up a Scan to Network Profile
- 47Printing/ Scanning with a mobile device
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Install Starter Ink
- 50Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.