FAQs & Troubleshooting
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280 Results
- 1Replace Ink
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Load paper in the paper tray
- 4(Video) Load A4/Letter paper
- 5One or more of my colors are not printing (blank).
- 6Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9What is Brother iPrint&Scan?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Cannot Detect
- 14The printer status is Offline or Paused.
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Install starter ink cartridges
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18Unable to Print 7X
- 19Wrong Paper Size / Wrong Paper / Paper Size Mismatch
- 20Set up your Brother machine on a wireless network.
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Enable the Brother machine's network interface.
- 23"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25Easy Scan to E-mail
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27Printing/ Scanning with a mobile device
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Ink Absorber Full / Ink Absorber Pad Full
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32No Paper Fed
- 33Out of Memory
- 34Improve poor print quality.
- 35What is the BRAdmin Professional software used for?
- 36Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 39I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Install PaperPort™ 12SE / 14SE (Windows)
- 42Setup a Brother machine on a wireless (Wi-Fi) network.
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44(Video) Install Ink Cartridges
- 45Connect the cords
- 46Open the Control Panel (For Windows)
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48What is AirPrint?
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50No Ink Cartridge