FAQs & Troubleshooting
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302 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52What driver package format is supported by my Linux distribution?
- 53Cannot print after a Windows 10 update (June 2020)
- 54I cannot print using my Brother machine on a wireless network (Mac)
- 55How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 56Load paper in the paper tray
- 57Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 58Delete print jobs from the print queue.
- 59Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 60Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 61Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 62How do I know which side up my photo paper should be in the tray?
- 63I can print but cannot scan via network. (For Mac)
- 64When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 65I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 66Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 67Cover is Open
- 68I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 69Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 70I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 71Install PaperPort™ 12SE onto Windows 10.
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 73Send a fax
- 74Reset the network settings to the factory default.
- 75I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77Set up your Brother machine on a wireless network.
- 78Open the Control Panel (For Windows)
- 79Wrong Ink Color
- 80What is Brother iPrint&Scan?
- 81Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 82Print a web page from iPrint&Scan when using an Android™ mobile device.
- 83When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 84The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 85Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 86Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 87Can I print from or scan to Android™ Smartphone?
- 88Where can I find the ink cartridges for my new Brother machine?
- 89My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 90Ink Low
- 91Scan and save a document in PDF format for Macintosh (Scan to File)
- 92Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 93When I print photos, the color quality is not good.
- 94When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 95How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 96When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 97I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 98What is the "Station ID" and how do I set it?
- 99Print the Network Configuration List
- 100My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)